FAQS

We want you to feel confident in your purchase. If SilverKin isn’t the right fit, you can return it within our return window. Just contact our support team and we’ll walk you through the next steps.

If SilverKin detects a meaningful change, such as a fall or unusual activity, you’ll receive an alert, right through our app, so you can check in and take the next step.

Your SilverKin at Home Kit includes everything needed to get started, such as the wristband, charger, batteries, and in-home context beacons. A stable Wi-Fi connection in the home is all that’s required for SilverKin to work.

Yes. SilverKin updates automatically, so your device stays up to date without you needing to do anything. Updates happen quietly in the background to ensure everything continues working smoothly.